- BIASHARA BUSINESS CENTRE, PLOT 04 , OLD PORTBELL RD. Kampala P O Box 28018 Uganda
- Phone: 0312-343050
Our Vision: “To provide total satisfaction through products and services of highest quality and reliability”
Our Mission: “To create superior value for our customers, employees and shareholders through the importation and sale of brand new motor vehicles, related parts and accessories that fulfill customer needs and wants at the right price, sustaining a motivated workforce and consistently increasing shareholders returns”
In line with our vision and Mission statements we interest in ensuring that the voice of the customer is heard and reacted to as it’s the feedback you provide to us that we measure how satisfied you are with our range of products and services.
We have established client relations section that helps in providing customers with responses through follow-up calls, visitis and mails.
Kampala Motors has over 30 years of experience in Distribution, repair and maintenance of the Vehicles in Uganda.
EQUIPMENT AND FACILITIES
The company is strategically located on Biashara Business Centre Plot 04 Old Port bell Rd, providing easy to reach facilities and services.
The premises are currently rented – with the intention to purchase premises that can be developed to enable the ongoing expansion and future growth to be realised.
Due to the medium size of the company, a personalised service is provided to our customers – the majority of which we have developed a long term relationship with, and are their first choice for service needs.
With the continuous improvement in vehicles and products, we have the latest up to date Subaru computerised diagnostic equipment, special tools and trained personnel in place to handle the increasing levels of design and technology found on vehicles today.
Accident repairs and vehicle respraying services are carried out on a regular basis as part of the normal aftermarket support.
Parts support is a key part to the long term product efficiency and life, at Kampala Motors we import, distribute and fit only genuine spare parts with the re-assurance of a parts warranty, Stock orders are placed on a regular basis with the support from our group company regional stock in cases of necessity or emergency.
A computerized management information system is in place and provides the necessary basis for effective and efficient business management.
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